I had an amazing stay! The breakfast buffet was delicious, and the view from our Premium King Ocean View Room was breathtaking. My partner and I enjoyed every moment of our stay, although I expected a slightly different setup in the room based on the photos.

My children wanted a quieter room with better soundproofing. The noise from the neighboring room made it challenging to relax and rest, especially since we were there with dad.

The outdoor swimming pool was a highlight, perfect for relaxing. Check-in was slow and disorganized. Easy access to the beach is great, but rooms need better maintenance.

Although the location was ideal for family outings, the unclean common dining areas and an overlooked anniversary acknowledgment left us disappointed during our stay.

The spacious room offered stunning views and comfortable beds, a highlight of my experience. However, the noisy environment and delays checking in were disappointing. The breakfast was good, but the slow service left much to be desired.

crowne plaza was a great choice for us. the location was perfect, close to everything we needed. parking was super convenient, and we really appreciated the complimentary bikes and gym equipment available in the fitness center. the staff were extremely friendly and welcoming throughout our stay.

i do recommend.

I found the staff friendly and helpful during my stay. The location made it easy to catch trams for a concert nearby. The room was comfortable and had everything I needed, including a lovely view of the city. My kids enjoyed the pool, which was a highlight during our visit.

The breakfast options were expensive, and check-in took longer than expected. We got stuck in traffic on the way, which added to the delay.

I enjoyed the elegant decor throughout the hotel, which made me feel relaxed. The easy access to the pool and the nearby tram stop was very convenient for me, allowing for effortless exploration of the Gold Coast.

Could improve staff assistance for seniors' needs.

Got to give it up for the Premium King Ocean View Room—killer views! Plus, the service was top-notch, a real treat to be greeted by a smiling staffer. Can’t forget the pool area. it was just lovely for a post-travel chill out.

Now, on the flip side, the pillows felt like concrete, and we could hear our neighbors having a late-night chat. Breakfast was decent, but they really need to speed up the table cleanup—who wants to sit with crumbs underfoot?

This place suits me perfectly with amenities like Wi-Fi, valet parking, and an outdoor swimming pool. On my first visit, the staff helped me with luggage, which I really appreciated. I recommend trying the breakfast. it’s delightful!

Wonderful stay with fantastic views

I recently enjoyed a stay in a Premium King Ocean View Room, and the views of the Gold Coast were absolutely breathtaking. The room was spacious, clean, and equipped with a coffee pod machine, which was a delightful touch. The staff were incredibly friendly and provided a lovely surprise for my husband's birthday with a bottle of bubbly. My only suggestion for improvement would be to update some of the furnishings, as they felt a bit dated.

Spectacular views from the 24th floor

I really enjoyed my stay, especially the breathtaking ocean views from our room on the 24th floor. The comfortable and spacious beds made for a relaxing experience, and the pool amenities were great. However, the breakfast experience could use some improvement, as it didn’t quite meet the expectations set by the rest of the amenities.

The ocean view room was absolutely stunning! 🌊 I loved waking up to that breathtaking sight every morning. However, the dining service left a lot to be desired. It was often slow and chaotic.

The Standard King Room was spacious with beautiful ocean views. The buffet breakfast offered a fantastic variety, including options for dietary restrictions. However, room service was lacking. we received only one napkin for two sandwiches. The bathroom amenities could be improved, with no towel rack near the shower and basic towels provided.

The elegant decor throughout the hotel made me feel so welcomed, especially the beautiful balcony overlooking the tropical pool. It was just perfect for enjoying the serene views and relaxing with my family during our stay.

More staff assistance for seniors needed.